Frequently asked
Everything you need to know about ordering your treats.
How far in advance should I order?
At least 3–5 days for most treats, and 1–2 weeks for large or fully custom event orders. Orders placed within 2 weeks of an event may be subject to a rush fee.
How do payments and deposits work?
A 50% non-refundable deposit is due at booking to reserve your date; the balance is due within a week of your event. No changes can be made within 2 weeks of the event date.
What ships, and what's local only?
Cake jars, cookies, and sugar nuts ship nationwide — allow about a week from your order for shipping and tracking. Chocolate-covered strawberries and custom treats are local pickup & Nashville-area delivery only.
Can I customize flavors and toppings?
Absolutely — that's our specialty. Pick toppings, fillings, and flavors right on each product, or send a custom request for something one-of-a-kind.
Do you do fundraisers?
Yes — we offer fundraisers on our cake jars. Reach out and we'll set it up.
Do you do custom orders for events?
Birthdays, baby showers, weddings, corporate gifts — yes. Share your event date, the treats and quantities you'd like, your theme or colors, and your desired pickup/delivery time on the custom-order form, and we'll be in touch within 24–48 hours.
Any allergen info?
Our treats are made in a kitchen that handles dairy, nuts, gluten, and soy. Please note allergies on your order and we'll advise on the safest options.
Still have a question?
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